HeySpin Betting Site Review

Launched in 2020, HeySpin is a relatively new face in online gaming, with over 37 sports available to punters. Despite lacking a native app, its mobile-friendly web version offers smooth access to all its features. This HeySpin review explores what newcomers can expect, covering the site’s sports selection and overall usability.

Advantages and Disadvantages

Brief Information

Year Established	2020
Owner	Global Limited
Mobile App	Not available
Welcome Bonus	Place £15 Get £10 Free Bet
Minimum Deposit	£10
Features	Cash Out, Bet Builder, live streaming, 1-Click Bet, Safer Gambling tools
Customer Support	Email, Live chat

HeySpin Bonus for Newcomers

You can get a £10 Free Bet to get started at HeySpin. To qualify, deposit at least £15 and place a stake on any sport with minimum odds of evens (2.0) within 14 days. Afterwards, you’ll receive a Free Bet token that can be used on any market with odds of 4/5 (1.80) or higher. The Free Bet remains valid for two weeks. Note: transactions via PayPal, Neteller, Paysafe, Skrill, or Skrill 1-Tap do not qualify for this offer. Full terms and conditions can be found at www.heyspin.com.

HeySpin Product and Features

The sportsbook covers a range of features: various sports types, market spreads, In-Play betting, and more. Let’s break it down further. 

Sports Markets and Event Outcomes

Operator’s sports markets offer broad coverage across popular and niche events. Football dominates with extensive options, while horse racing and tennis also get solid representation. Here’s a closer look at what you can wager on and how deep the markets go.

• Football: HeySpin covers top leagues and championships, providing over 1,000 outcomes for high-profile matches like the EPL or Champions League.
• Horses and greyhounds: Regional and international horse racing events are available, but no special promotions are tailored to racing enthusiasts.
• Tennis: All the men’s and women’s competitions, from the Grand Slams to the Challenger and ITF Futures, are presented on the platform. The bookie offers about 12 betting markets for ATP matches, including winner, handicap and total.

Streaming and Live Betting

The bookmaker’s In-Play section offers real-time events, from popular sports like football to niche options like table tennis. However, navigating this tab can be a bit clunky, with events listed in a compact menu on the left. For easier browsing, you can switch to the ‘Overview’ button, which presents matches and odds in a clearer format.

As for streaming, the options are limited. Live broadcasts, including titles like Dota 2 and CS2, are primarily available for Esports. Additionally, you’ll find streams for select horse and greyhound races. Upon registration, you can access events marked with a TV icon for real-time viewing.

Margin

Based on our calculations, the odds are far from perfect. The margins are as high as 8%, even on the top games. Many other platforms will give you better odds. We have also noticed that the over/under market commission is often higher than on a 1×2 line.

Sports	Tournament	Date	Match	1×2 Margin	Average Total Margin
Football	UEFA Europa League	07/11/24	Galatasaray vs Tottenham	6.49%	8.06%
Tennis	ATP Metz	07/11/24	Laslo Djere vs Fabian Marozsan	6.84%	7.01%
Basketball	NBA	08/11/24	Chicago Bullsvs Minnesota	7.14%	11.53%

Additional Options

Several features on HeySpin add an extra layer to your betting options:

• Cash Out. The full Cash Out option lets you lock in winnings or minimise losses before an event ends. However, availability may vary during crucial moments in the game when the outcome is likely to shift.
• Bet Builder. For those interested in combining multiple selections from a single matchup, the Bet Builder offers a way to increase potential returns. Similar to accumulators, it allows you to bundle outcomes with boosted odds.
• 1-Click Bet. This feature allows you to set a preferred stake amount and place quick wagers with a single click. You can customise settings to suit your needs, such as enabling automatic odds acceptance or requiring confirmation.

Deposits and Withdrawals

All payment methods at HeySpin have a £10 minimum deposit, slightly higher than the £5 minimum available at many other UK bookmakers. The variety of payment options is solid, offering traditional debit cards and bank transfers alongside modern e-wallets. The bookie tries to process withdrawals promptly using all methods. It typically means in under 48 hours, but it can take longer anyway. Wire transfer cashouts take a minimum of two days. All the withdrawals start from £10 and are capped by the limits of the chosen payment system. 

For some deposit/withdrawal methods, the operator charges a fee, which is uncommon among British bookmakers. The fees vary depending on the payment method and the sum of the transaction. You will see the exact amount only when depositing or withdrawing.

Payment Method	Withdrawal Time
Visa / Mastercard*	0-6 days
Bank transfer	2-6 days
Trustly	0-4 days
PayPal / Much Better / Neteller / Skrill	0-2 days
paysafecard*	N/A
Astropay	0-4 days

*Mastercard and paysafecard are not available for withdrawals; in such cases, HeySpin will pay out via Wire Transfer, PayPal, Skrill or any other available method.

HeySpin Customer Support

You can only reach the support team via email and Live chat. You can only access the chat if you have registered and logged in.

• Email: via contact form; for all users
• Live chat: via your account; only for registered players

The support on the platform could be more helpful, although they are quick to respond in Live chat and via email. We tried to get detailed information about their payment fees, but we still needed a clear answer even after talking to the support team for 10 minutes. 

HeySpin App and Mobile Options

The bookmaker does not offer applications, but its mobile site delivers a more streamlined interface than the desktop version. The bottom tab menu, which lists key sections, improves navigation and usability. However, the sports homepage uses a dark, monochrome theme, which causes information to blend and reduces visual clarity. The introduction of more colour variety could improve readability. On the event-specific pages, the layout is well-designed, and the information is clearly and visually appealing.

Security and Licence

HeySpin operates under a full licence from the UK Gambling Commission, providing a safe and regulated environment for UK players. It uses the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to its secure server, protected by the latest firewall.

Additionally, the bookie is registered with the Independent Betting Adjudication Service (IBAS), offering a trusted, impartial resolution process for disputes between the platform and its UK customers.

Licence	UKGC №39483
IBAS	✅
Safe Gambling Tools	✅
SSL	✅

Responsible Gambling

HaySpin takes a responsible approach to safer gambling, providing several tools and resources to protect players. When you open the Responsible Gaming section at the bottom of the home page, you’ll first be asked to complete a survey to identify potential gaming issues. When you go to the Live chat, they first offer to talk about safe play.

The tools to play responsibly include deposit and play time limits (daily, weekly, monthly), time-out periods (24 hours to 6 weeks), self-exclusion (6 months to 5 years), reality checks, session time and autoplay limits, and BetBlocker software. HeySpin also provides links to organisations where you can get additional support:

• Gambling Therapy Helpline
• Gamblers Anonymous
• Helping Hand/IGC
• GAM STOP

Our Opinion

HeySpin has a robust sportsbook with over 37 sports, including extensive football coverage. Although there’s no app, the mobile site is well-designed with seamless usability. On this platform, punters will also find flexible betting tools with Cash Out, 1-Click-Bet and Bet Builder options.

However, value hunters may shy away from the low odds. There are many payment options, but deposit and withdrawal fees are a major drawback compared to many competitors. Though responsive, customer support could be more specific in details like fees.

In conclusion, HeySpin is worth a look at despite its flaws, but by no means is it the best choice for the more experienced player.

Frequently Asked Questions